Tell us what you need. We'll reply by tomorrow.
Send the molecule, the volume and the destination. Inside one working day you'll have a price, a lead time, and the regulatory status for your market, from a named person, not a ticketing system.
Brief us in under two minutes.
All fields marked * are required. Replies are sent from a named account manager, not an autoresponder.
One number. Three offices. Every time zone we ship into.
Call & WhatsApp
The fastest way to reach us, our Mumbai commercial desk covers every enquiry from London, Dubai and beyond.
Phone & WhatsApp: +91 70156 05768
Email: info@mcareexports.com
Hours: Mon–Sat, 09:30–18:30 IST (covers UK/GCC/Africa working days end-to-end)
Mumbai HQ
Global headquarters · sourcing · QA · cold-chain & freight dispatch.
This is where your dossier is authored, your cold-chain validated and your freight booked. Every quote originates here.
Delhi office
Regulatory liaison · CDSCO & DGFT coordination · government tender support.
Proximity to the central regulator for expedited export NOCs, product registrations and tender paperwork. Commercial routing stays on the Mumbai WhatsApp line.
London office
United Kingdom · Europe & Commonwealth desk.
For MHRA Specials, named-patient imports and NHS tender support. All UK enquiries route to the Mumbai WhatsApp line for fastest reply; on-ground visits arranged on request.
Dubai office
UAE · GCC & East Africa desk.
For MoH registrations, tender desk supply and GCC importer accounts. Local presence for audits and in-market handover; commercial routing via Mumbai.
Urgent & out-of-hours
Named-patient, cold-chain excursion and tender-deadline enquiries outside working hours: WhatsApp the Mumbai line with URGENT in the first message. A duty manager picks up within the hour.
Before you write
What turnaround should I expect?
For a standard quote: one working day from enquiry to written response with price, lead time and regulatory status. For named-patient and unlicensed imports: same-day acknowledgement, sourcing confirmation within 48 hours.
Do you supply small volumes?
Yes. We supply hospital pharmacies, individual patient cases, NGO procurements and government tenders alike, there's no minimum order discriminator. We adjust documentation and freight to match volume, not the other way round.
What about pricing transparency?
Quotes are itemised: unit price, freight, insurance, dossier fees (if any), and destination handling. The number you confirm is the number on the invoice.
Can you visit our facility?
For tender contracts and long-term supply relationships, yes. Our regional account managers in London and Dubai cover their geographies and can travel for technical visits, audit support and pre-tender briefings.