M Care FAQs
We work on advance payment terms with all our valuable associates, as this helps in getting better prices and managing supplies on a priority basis.
We are open to working on CIF, CPT, FOB, and EXW
Yes, we are ISO-certified. Additionally, we have FDA registrations, FSSAI registrations, MSME registrations, and UDAI registrations.
Usually, it is between 6-12 days.
We can deliver the smallest of quantities for the care of patients.
We can get great prices, provided we are given sufficient time to supply.
We are responsible for calling back or discarding the goods sent in cases of non-compliance with the quality requirements.
Sure, however, they could be charged for costlier ones.
Yes, we do have an in-house team of smart people working on ensuring seamless logistical support.
Yes, we can help with research, clinical trials, bioequivalence studies, Stability studies, and various other documentation.
We are a 20-year-old well-recognized, and well-appreciated organization by hundreds of our associates in several countries. We have a lot of experience here.
We have several options, ranging from WHO-certified boxes to temperature-maintained cargo containers, to solve shipping problems for cold chain shipments.
We are a firm believer in saving and replenishing the environment with natural resources. Thus, we avoid using any material that is non-degradable and prefer to keep all our operations as little waste as possible. Further, we plant several plants every month as a small contribution.
We have well-placed SOPs in such a case, where we inform the associates of such a recall and ensure that the maximum number of unused goods are recalled.
We have well-placed SOPs in such a case, where we inform the associates of such a recall and ensure that the maximum number of unused goods are recalled.
All (written) and English (calling and Writing).
Cargo via Air/ or sea
courier via DHL/ FedEx/ UPS/ Aramex
You may track all our shipments using the tracking number of the cargo we will provide.
All goods sent are insured except the ones sent on EXW
We ensure that the goods and documents are shared only on confidential platforms, as security is our primary concern.
No, as we do not deal with controlled substances.
Yes, we have dealt with countries with the toughest regulatory frameworks, such as the USA, UAE, etc.
Yes, we remain quite vigilant and proactive to avoid such a thing while sending medicines.
Our SOPs in Quality Assurance Policy are strigent enough to manage this.
We are available from Monday to Saturday, 9 a.m. to 6 p.m. IST.
