Four services. One operational backbone.
Sourcing, regulatory, logistics and aftercare are one continuous team, so the quote you see on day one is the shipment you sign for on day forty.
Pharmaceutical exports
The core of the business: finished-formulation pharmaceuticals supplied against hospital, retail chain, distributor and tender orders. Oncology, anti-infectives, cardiovascular, CNS, diabetes, gastroenterology and respiratory portfolios, every line traceable to a single WHO-GMP or EU-GMP manufacturing site.
- Direct manufacturer purchase, no broker stock, no batch mysteries, no parallel-import exposure.
- CTD/eCTD dossiers for first-time registrations; variation management and renewals for existing licences.
- Destination-market artwork locked before despatch, with change control on every revision.
- Batch-level documentation on every shipment: CoA, MoA, certificate of origin, pack insert.
Cold-chain & biologicals
Vaccines, insulins, monoclonal antibodies, blood-derived products, IVF hormones, the molecules that fail without a temperature-controlled chain. Our cold-chain protocol is the single most-audited part of our business because it's the most-asked-about part.
- Validated 2–8°C and −25°C lanes with real-time temperature telemetry on every consignment.
- Pre-cleared freight lanes with DHL Life Sciences, Kuehne+Nagel Pharma, and regional specialist couriers.
- Airport-to-customs excursion escalation protocol, written, rehearsed, insured.
- Full cold-chain documentation pack: pre-shipment temperature validation, in-transit logs, on-arrival inspection record.
Independent QP release available where destination-market regulation requires it.
Discuss a cold-chain enquiry →Unlicensed & named-patient imports
When a prescribed medicine isn't licensed in the destination market, or a licensed product is on indefinite back-order, we source it. Specials, named-patient imports, end-of-life-cycle molecules, compassionate-use supply, turnaround measured in days, not weeks.
- MHRA Specials for the UK; EMA Article 5(1) compassionate-use frameworks; GHC / SFDA / DHA named-patient pathways for the Gulf.
- Same-day response on named-patient enquiries during working hours; out-of-hours on-call for emergency cases.
- Dedicated unlicensed-imports desk with hospital-pharmacy experience, we speak your language.
- Full import documentation package, including prescriber justification template.
Hospital & government tender supply
Government tenders, NGO procurements, hospital group contracts, we respond with a single-source bid, full documentation, registration certificates, batch-traceable supply and on-time-in-full discipline that keeps us on preferred-supplier lists year after year.
- Tender response teams in London and Dubai: bid authoring, pricing model, compliance pack.
- Registered product files held ready for SFDA, MOHAP, DHA, NAFDAC, PPB, TFDA, SAHPRA, and Gulf Health Council.
- Multi-year, multi-tranche contracts supported with dedicated stock allocation and escrow buffer.
- Post-award service: batch delivery scheduling, artwork QC, onsite technical visits where required.
From first email to delivered shipment.
Enquiry received
Your molecule, volume and destination. Acknowledged by a named account manager the same working day.
Sourcing & regulatory check
We confirm manufacturer availability, registration status for your market, and lead time, inside 24–48 hours.
Quote & dossier preview
CIF or CIP price, delivery window, freight mode, and a sample of the documentation pack you'll receive.
PO & production slot
On confirmation, we secure the production slot, raw materials, and cold-chain booking where needed.
Pre-shipment QA
Artwork signed off, batch released, documentation assembled, shipment labelled, reviewed before despatch.
Shipment & clearance
Real-time tracking, in-transit temperature data where relevant, arrival-airport escalation protocol on standby.
Delivery & aftercare
Signed delivery note, invoice settled, documentation archived. Account manager confirms receipt and schedules the reorder conversation.
Reorder in half the time
Second and subsequent orders compress: your file sits pre-qualified, your artwork locked, your regulatory status current.
Send the spec. We'll send the answer.
One working day from enquiry to quote, with price, availability, and regulatory status already confirmed for your destination market.
Start an enquiry → Browse the portfolio